About Us – pokemafia.co.uk

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About Us

Please review the following conditions carefully before placing your order:

Once a sealed product is opened, it is considered used and is non-returnable.
Silvermine does not guarantee the condition or grading of individual cards inside sealed products (e.g., booster packs or other sealed units).
Minor imperfections—such as whitening, edge wear, or off-centering—may occur even in factory-sealed products. *Silvermine will not accept returns based on these issues once the product has been opened.
Outer box condition may vary. Minor dents or flaws in shrink wrap are not considered defects. If you have any specific requests regarding box condition, please leave a note with your order and we will do our best to accommodate.
If the outer packaging is visibly damaged upon delivery, please contact us immediately with photographs. We will initiate a claim with Royal Mail on your behalf.

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